Hogtown Consulting

technology for experience

Writing email that works

Just a quick pointer to an article on creating good email I found interesting. A lot of the recommendations seem like common sense, as the best often do, but it’s probably worth a quick review if you use email at all regularly. I know there were some guidelines on that list I could keep more closely in mind, ‘Brevity is the soul of…getting a response’ for exampleHere’s one of the points that I found most relevant:

Before you type anything into a new message, have explicit answers for two questions:

1. Why am I writing this?
2. What exactly do I want the result of this message to be?

If you can’t succinctly state these answers, you might want to hold off on sending your message until you can.

Written by Patrick Dinnen

September 19th, 2005 at 11:51 pm

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